Printer Not Connecting or Working? Here’s How to Fix It

Check Printer Power and Connections

Make sure the printer is powered on and properly connected via USB or Wi-Fi.

Restart Printer and Computer

Turn off both the printer and computer, wait 30 seconds, then power them back on.

Run the Printer Troubleshooter

  • Windows: Settings > Devices > Printers & scanners > select your printer > Manage > Run Troubleshooter

  • Mac: System Settings > Printers & Scanners > select printer > remove and re-add

Check Wi-Fi Connection (For Wireless Printers)

  • Make sure the printer is connected to the same Wi-Fi network as your computer.

  • Print a network configuration page from the printer's menu (usually in settings).

Reinstall the Printer Driver/Software

Go to your printer manufacturer’s website and download the latest drivers for your model.

Clear the Print Queue

  • Windows: Search for "Services" > restart Print Spooler

  • Mac: Cancel all print jobs from the print queue window

If your issue still persists feel free to Contact Us, or email us directly at [email protected].

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