Printer Not Connecting or Working? Here’s How to Fix It
Check Printer Power and Connections
Make sure the printer is powered on and properly connected via USB or Wi-Fi.
Restart Printer and Computer
Turn off both the printer and computer, wait 30 seconds, then power them back on.
Run the Printer Troubleshooter
Windows: Settings > Devices > Printers & scanners > select your printer > Manage > Run Troubleshooter
Mac: System Settings > Printers & Scanners > select printer > remove and re-add
Check Wi-Fi Connection (For Wireless Printers)
Make sure the printer is connected to the same Wi-Fi network as your computer.
Print a network configuration page from the printer's menu (usually in settings).
Reinstall the Printer Driver/Software
Go to your printer manufacturer’s website and download the latest drivers for your model.
Clear the Print Queue
Windows: Search for "Services" > restart Print Spooler
Mac: Cancel all print jobs from the print queue window
If your issue still persists feel free to Contact Us, or email us directly at [email protected].